Get in touch

Real humans, ready to help you launch.

Whether you're exploring your first niche or running a portfolio, our team is here. Choose the right channel below and we'll get back to you fast.

  • No coding
  • No upfront fees
  • Live in minutes
Contact franchise · Live
Autopilot
Pipeline
124
Booked
31
Agents
18
Momentum trending up
  • New lead qualified
    Outbound SDR · 2s ago
  • Discovery call booked
    Closer · Thu 10:30am
  • Checkout completed
    Pro package
  • 12 posts scheduled
    Social Producer · this week
24/7
Help Center access
< 1 day
Typical email reply time
6
Dedicated contact channels
Live
Chat for owners
The old way

Nobody likes shouting into the void.

Generic inboxes and endless phone menus make simple questions feel impossible. We route you straight to the people who can actually help.

Endless hold music

Waiting on hold is nobody's idea of support.

Black-hole inboxes

Messages that never get answered erode trust fast.

Wrong department

Being bounced between teams wastes everyone's time.

The new way

The right team for every question

Pick a channel and we'll take it from there.

Owner support

help@aifranchises.ai for help with your franchise and dashboard.

Sales and Enterprise

sales@aifranchises.ai for portfolios and organizations.

Billing

billing@aifranchises.ai for invoices and account questions.

Partnerships

partners@aifranchises.ai for agencies, educators, and affiliates.

Press

press@aifranchises.ai for media inquiries and interviews.

Legal and privacy

legal@aifranchises.ai for legal notices and data requests.

How it works

What happens when you reach out

  1. 1

    Send your message

    Use the form or email the team that fits your question.

  2. 2

    Get routed instantly

    Your message goes directly to the right specialists.

  3. 3

    Hear back fast

    Most messages receive a reply within one business day.

  4. 4

    Get it resolved

    We stay with you until your question is fully answered.

Built for you

Other ways we can help

Sometimes the fastest answer is already waiting.

Help Center

Step-by-step guides for every part of your franchise.

Live chat

Owners can chat with our team right from the dashboard.

Community

Ask fellow owners for tips and inspiration.

Webinars

Join live sessions and ask questions in real time.

System Status

Check real-time platform health and updates.

Launch Academy

Free lessons to help you launch and grow.

Talk to our team

Tell us what you want to build. A specialist replies within one business day.

Outcomes

Support you can count on

Response times are typical targets and may vary during peak periods or holidays.

< 1 day
Typical email response
24/7
Self-serve help resources
Humans
Behind every reply
“I had a billing question at 9 p.m. and a clear, friendly answer before breakfast. That's when I knew I'd picked the right platform.”
Grace H. · Owner, bakery catering franchise
Questions

Everything you want to know

What's the fastest way to get help?

Owners can use live chat in the dashboard. Everyone else can email the relevant team.

Do you offer phone support?

Phone support is available for Enterprise customers. Everyone else gets fast chat and email.

Where do I send legal notices?

Please email legal@aifranchises.ai.

How do I make a privacy request?

Email legal@aifranchises.ai or use the privacy controls in your account settings.

Can I visit your office?

We're a remote-first company, so we meet owners online and at community events.

We'd love to hear from you.

Send us a message, or skip the wait and launch your franchise today.

Send a message