Utilities Franchise

Power up customer care for energy and water providers

Own an AI customer-care franchise for co-ops, municipal utilities and solar installers. Your AI team answers billing questions, shares outage updates and grows efficiency programs.

  • No coding
  • No upfront fees
  • Live in minutes
Utilities franchise · Live
Autopilot
Pipeline
124
Booked
31
Agents
18
Momentum trending up
  • New lead qualified
    Outbound SDR · 2s ago
  • Discovery call booked
    Closer · Thu 10:30am
  • Checkout completed
    Pro package
  • 12 posts scheduled
    Social Producer · this week
24/7
Customer inquiry coverage
1,000s
Of conversations handled at once
Minutes
To launch your franchise
$0
Upfront fees
The old way

When demand spikes, phone lines melt

Storms, billing cycles and rate changes send call volumes soaring overnight. Customers wait on hold, frustration rises and small teams scramble to keep up.

Call surges

Outages can multiply call volume in minutes, overwhelming staff.

Billing confusion

Repeat questions about bills and payments flood in every cycle.

Stalled programs

Efficiency rebates and solar offers struggle to reach the right customers.

The new way

Customer care that scales with the storm

Clear, calm answers for every customer, no matter the volume.

Billing assistant

Explains charges, due dates and payment options in plain language.

Outage updates

Shares status and restoration estimates across text, chat and phone.

Service scheduling

Books start, stop and transfer requests without the hold music.

Efficiency programs

Promotes rebates and home energy audits to customers most likely to benefit.

Solar lead desk

Qualifies homeowners and books consultations for installers.

Insight reports

Shows top questions and trends so teams can act early.

How it works

Four steps to launch

  1. 1

    Choose your focus

    Co-ops, municipal utilities, water districts or solar and energy installers.

  2. 2

    Go live

    Your franchise and AI care team spin up in minutes.

  3. 3

    Onboard a provider

    Capture service areas, policies and FAQs in a guided setup.

  4. 4

    Expand your coverage

    Add providers and programs over time. You pay a share only when you earn.

Built for you

Programs that keep communities powered

Customer experiences built for essential services.

Storm-day hotline

Handles surges of outage calls with consistent, accurate updates.

Water service desk

Answers usage, leak and billing questions for water districts.

Solar consultation booking

Turns curious homeowners into scheduled site visits.

Rebate promotion

Campaigns that boost enrollment in efficiency programs.

Payment plan support

Explains options with compassion and helps customers stay current.

Rate change explainers

Clear communication that reduces confusion and complaints.

Outcomes

Calm in every season

Illustrative capability figures. Your AI team absorbs the spikes so staff can focus on restoration and complex cases.

Up to 80%
Of routine inquiries resolved without a wait
24/7
Updates during outages and storms
Seconds
To answer, even at peak volume
“The co-op board was won over by one storm. Members got clear answers right away instead of a busy signal.”
Owen B. · Founder, Gridline Customer Care
Questions

Everything you want to know

Is this only for large utilities?

Not at all. Small co-ops and municipal providers often benefit most, since they have lean teams and spiky call volumes.

How are outage updates kept accurate?

Providers post status updates through a simple dashboard, and your AI team shares them consistently with every customer.

Can it support solar and energy installers?

Yes. Many owners pair utility care with lead qualification and booking for local installers.

Is customer information secure?

Yes. Each provider's information lives in its own secure workspace with strict access controls.

What does it cost to start?

No upfront fees. You pay a share only when your franchise earns.

Bring calm to essential services

Launch your utilities franchise and help providers keep every customer informed and cared for.

Launch your utilities franchise